Welcome

Enquiries: 020 3519 0529

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How can I track my order?

Thursday, 22 December 2016 14:21:56 Europe/London

When you have received your despatch confirmation there will be instructions for order tracking.


Posted in Help & Information By Charlie Trailor

Do you export your products?

Thursday, 22 December 2016 14:21:42 Europe/London

If you require goods to be shipped to other countries then please contact us with your requirements.


Posted in Help & Information By Charlie Trailor

What currencies can I pay in?

Thursday, 22 December 2016 14:21:26 Europe/London

We currently only accept payment in Great British Pounds.


Posted in Help & Information By Charlie Trailor

Can I request for you to add products to your portfolio?

Thursday, 22 December 2016 14:21:11 Europe/London

If there is a product that you cannot find in our extensive portfolio, it may just be a case that we have not added it yet. So please do not hesitate to contact us with your requirements.


Posted in Help & Information By Charlie Trailor

Do you offer a warranty on the products that you sell?

Thursday, 22 December 2016 14:20:54 Europe/London

All of our products and installations come with 12 months warranty as standard unless otherwise specified.


Posted in Help & Information By Charlie Trailor

After receiving my order will you send me lots of follow up material?

Thursday, 22 December 2016 14:20:39 Europe/London

When you order your goods there is an option to not receive any further mailings from Vanlocker, but if you wish to be notified of our new products and special offers, you have that option also.


Posted in Help & Information By Charlie Trailor

If an item is unsuitable, can I change it for something else?

Thursday, 22 December 2016 14:20:23 Europe/London

We understand that when buying goods over the internet they may not be quite what you expected. That’s why we offer you a seven day exchange or refund guarantee unless you have ordered any bespoke products.


Posted in Help & Information By Charlie Trailor

How can I pay?

Thursday, 22 December 2016 14:20:08 Europe/London

Vanlocker offer extensive payment choices either by credit card through RBS Worldpay or Paypal.


Posted in Help & Information By Charlie Trailor

How quickly will I receive my order?

Thursday, 22 December 2016 14:19:51 Europe/London

Most of our products are despatched to you within 24 hours of order via your chosen method.


Posted in Help & Information By Charlie Trailor

I cannot find what I am looking for can you source it for me?

Thursday, 22 December 2016 14:19:35 Europe/London

If there is a product that you cannot find in our extensive portfolio, it may just be a case that we have not added it yet. So please do not hesitate to contact us with your requirements.


Posted in Help & Information By Charlie Trailor

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